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Custom Order

Custom Embroidery Process

Custom Embroidery Process

From your idea to finished apparel—designed with precision, approved by you, and stitched to perfection.

At CeliBeli, every custom embroidery order follows a clear step-by-step process to ensure accuracy, quality, and a smooth experience from start to finish.

Step 1: Submit Your Design or Idea

Send us your logo, sketch, photo, name, or concept. We accept both ready-made designs and fully custom ideas.

Choose your service:

✔ Logo-Based Embroidery (Fastest Option)
      • Submit your finished logo or artwork
      • We prepare it for embroidery (digitizing)
      • You receive a preview for approval
✔ Custom Design Embroidery (Full Service)
      • Share your idea or inspiration
      • We create a custom design draft (JPEG/PNG)
      • You review and request changes

Step 2: Design Draft, Digitizing & Approval

Once approved, we convert your design into a stitch-ready embroidery file and send a final production preview.

⏱ Design Turnaround Time (Before Production)
  • Simple designs: 1 to 3 business days
  • Moderate designs: 3–8 business days
  • Complex designs: 5–15 business days
  • Revisions: 1 to 2 business days

Step 3: Embroidery Production

After final approval, your design is embroidered using professional-grade machines and premium thread for long-lasting quality.

Step 4: Quality Check & Shipping

Every item is inspected carefully before being packaged and shipped to ensure the highest standard of craftsmanship.

⏱ Total Order Time (Production minus Shipping)

Custom embroidery orders typically take:
15–30 business days

Timing may vary depending on:

  • Design complexity
  • Order size
  • Seasonal demand

APPROVAL POLICY

To keep production smooth and accurate:

  • Approval or changes must be submitted within 3-5 business days
  • Follow-up reminder sent after 5 business days of initial or later approval submission
  • No response after 10 business days → order may be cancelled and partially refund

If revisions are pending without response after 10 business days, we reserve the right to cancel the order and partially refund.

Refund Policy:

  • $10 or 20% deduction (whichever is greater)
  • Remaining balance refunded to original payment method
  • Full refunds are only available to orders not started. For more details, please review our Modifications and Cancellation Policy

WHY APPROVAL IS REQUIRED

Precision Matters

Embroidery is permanent—once stitched, changes cannot be made. Our approval process ensures every detail is correct before production begins.

Benefits of the approval process:

  • Ensures design accuracy
  • Allows refinement before stitching
  • Prevents production errors
  • Guarantees high-quality results

What you get:

  • A finalized, approved design
  • Confidence in your order
  • Professional, consistent embroidery

Please note you can always waive your approval rights, you can do so by following the instructions under Approval Waiver. 

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